1. Introduction and Acceptance

These Terms of Service ("Terms") govern your use of Ioteratech's website, AI services, and related offerings. By accessing our website or engaging our services, you agree to be bound by these Terms.

Company Information:

Address: Sderot Ben Tzvi 8, Kiryat Motzkin, 2623014, Israel

Phone: +972 54 630 9657

Address: Mani Casadona West Tower, Unit No: 2WS5B, 2nd floor, Plot No: 11F/04, Action
Area: IIF, New Town, Rajarhat, Kolkata, West Bengal 700160

Phone: +91 892 661 0853

2. Service Definitions

2.1 Core Services

Agentic Framework Integration: Transform your existing products with intelligent, autonomous AI capabilities tailored to your specific business needs.

2.2 Satellite Services

• Custom AI Development: Development and integration services that seamlessly connect your existing systems with advanced AI capabilities

• AI Consultation Services: Strategic guidance on AI implementation, helping you navigate technology selection and integration challenges

• AI Education & Training: Practical workshops and knowledge transfer that prepare your team to successfully work with and leverage AI technologies

2.3 Target Industries

Our services are designed for B2B clients in: SaaS Platforms, IoT & Connected Devices, Space & Defense, Fintech Solutions, Real Estate Technology, Agritech Systems, Legal Technology, and Healthcare Solutions.

3. Website Terms and Usage

3.1 Permitted Use

• Learn about our AI services and capabilities

• Contact us for business inquiries

• Access educational content and resources

• Review case studies and portfolio items

3.2 Prohibited Activities

• Use our website for any unlawful purpose or in violation of applicable regulations

• Attempt to gain unauthorized access to our systems or data

• Interfere with website functionality or other users' access

• Copy, reproduce, or distribute our proprietary content without permission

• Use automated tools to scrape or harvest data from our website

• Submit false or misleading information through contact forms

3.3 Content Accuracy

While we strive for accuracy, we make no warranties regarding the completeness or reliability of website content. Information is provided for general business purposes and should not be considered as specific advice for your situation.

4. AI Services Terms

4.1 Service Scope

Our AI services are provided on a project basis through individual service agreements. These Terms provide the general framework, while specific project terms will be detailed in separate agreements.

4.2 Client Responsibilities

• Provide accurate project requirements and technical specifications

• Ensure they have necessary rights to any data or systems we'll integrate with

• Maintain appropriate security measures for their systems and data

• Comply with all applicable laws and regulations in their use of AI solutions

• Provide reasonable cooperation and access needed for service delivery

4.3 Service Delivery

• Services will be delivered according to agreed timelines and specifications

• We reserve the right to use appropriate subcontractors and partners

• Changes to project scope may require amended agreements and additional fees

• Client acceptance procedures will be defined in individual service agreements

5. AI Ethics and Responsible Use

5.1 Our AI Ethics Principles

• Transparency: Clear communication about AI capabilities and limitations

• Fairness: Avoiding bias and discrimination in AI solutions

• Accountability: Taking responsibility for our AI implementations

• Privacy: Protecting data rights and implementing privacy-by-design

• Human Oversight: Ensuring appropriate human control over AI systems

• Beneficial Use: Focusing on AI applications that benefit businesses and society

5.2 Client AI Ethics Obligations

• Use AI solutions ethically and in compliance with applicable laws

• Not use our AI services for harmful, discriminatory, or illegal purposes

• Implement appropriate human oversight of AI-driven decisions

• Respect intellectual property rights and data privacy requirements

• Provide truthful information about intended AI use cases

5.3 Prohibited AI Applications

• Illegal activities or regulatory violations

• Discriminatory practices or bias amplification

• Surveillance systems that violate privacy rights

• Weapons systems or harmful autonomous technologies

• Deceptive practices including deepfakes for fraud

• Applications that could cause harm to individuals or society

6. Intellectual Property

6.1 Our Intellectual Property

• Our proprietary AI methodologies and frameworks

• Ioteratech brand, trademarks, and service marks

• Pre-existing intellectual property used in service delivery

• General knowledge, techniques, and methodologies developed through our work

6.2 Client Intellectual Property

• Their pre-existing intellectual property and data

• Business-specific implementations of AI solutions we develop

• Custom AI models trained on their proprietary data

• Results and outputs generated by their AI systems

6.3 Joint Intellectual Property

• Ownership will be specified in individual service agreements

• Both parties typically receive rights to use joint developments

• Commercialization rights will be negotiated on a case-by-case basis

• Open-source contributions may be made by mutual agreement

6.4 Third-Party Intellectual Property

• We ensure proper licensing of all third-party technologies

• Clients are responsible for their own third-party license compliance

• We will identify any third-party dependencies in our solutions

• Ongoing license costs are typically the client's responsibility

7. Acceptable Use Policy

7.1 Professional Standards

• Maintain professional business standards

• Respect confidentiality and non-disclosure obligations

• Follow industry best practices and ethical guidelines

• Comply with applicable professional regulations

7.2 Technical Restrictions

• Reverse engineer our proprietary technologies

• Attempt to extract or replicate our AI models

• Use our systems to develop competing services

• Violate any technical restrictions or security measures

7.3 Data and Privacy Compliance

• Comply with applicable data protection regulations (GDPR, CCPA, etc.)

• Implement appropriate data security measures

• Respect individual privacy rights and consent requirements

• Follow agreed data processing and retention policies

   

8. Confidentiality and Non-Disclosure

8.1 Mutual Confidentiality

• Protect confidential information shared during our relationship

• Use confidential information only for the purposes of our business relationship

• Return or destroy confidential information upon request

• Maintain confidentiality obligations beyond the termination of our relationship

8.2 Exceptions

• Is or becomes publicly available through no breach of these Terms

• Was known prior to disclosure by the other party

• Is independently developed without use of confidential information

• Is required to be disclosed by law or court order

9. Disclaimers and Limitations

9.1 Service Disclaimers

AI services are provided "as is" with no warranties beyond those specified in individual service agreements. We disclaim all implied warranties including merchantability and fitness for a particular purpose.

9.2 AI Technology Limitations

• AI systems may produce unexpected or incorrect results

• Performance may vary based on data quality and system integration

• Ongoing maintenance and updates may be required

• Results cannot be guaranteed to meet all expectations

9.3 Limitation of Liability

Our liability is limited to the fees paid for specific services. We are not liable for:

• Indirect, consequential, or punitive damages

• Business interruption or lost profits

• Data loss or system failures beyond our control

• Third-party actions or system incompatibilities

10. Payment and Financial Terms

10.1 Payment Structure

• Fees will be specified in individual service agreements

• Payment terms typically range from net-15 to net-30 days

• Late payments may incur interest charges as permitted by law

• Disputed amounts must be raised within 30 days of invoice date

10.2 Expenses and Additional Costs

• Third-party license fees are typically client responsibility

• Travel expenses will be agreed upon in advance

• Additional services beyond original scope require separate agreements

• Currency and payment methods will be specified in service agreements

11. Term and Termination

11.1 Website Terms

These website terms remain in effect while you use our website or services.

11.2 Service Agreement Terms

• Project duration and milestones

• Termination rights and procedures

• Transition and handover requirements

• Post-termination obligations

11.3 Survival

• Intellectual property rights and obligations

• Confidentiality and non-disclosure requirements

• Payment obligations for services rendered

• Limitation of liability and disclaimer provisions

12. Governing Law and Disputes

12.1 Governing Law

These Terms are governed by Israeli law, without regard to conflict of law principles.

12.2 Jurisdiction

Disputes will be resolved in the competent courts of Haifa, Israel, subject to specific arbitration clauses in individual service agreements.

12.3 Alternative Dispute Resolution

We encourage good-faith negotiation to resolve disputes. Mediation or arbitration may be required for certain types of disputes as specified in service agreements.

13. Compliance and Regulatory

13.1 Multi-Jurisdictional Compliance

• Israel: Privacy Protection Law, Israeli corporate law

• European Union: GDPR, AI Act (when applicable)

• United States: Relevant federal and state regulations

13.2 Industry-Specific Compliance

• Identify applicable regulatory requirements

• Implement appropriate compliance measures

• Provide documentation for regulatory submissions

• Support client compliance efforts as needed

13.3 Export Controls

Our AI technologies may be subject to export control regulations. Clients are responsible for compliance with applicable export/import laws.

14. Changes and Updates

14.1 Terms Updates

We may update these Terms periodically. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services constitutes acceptance of updated Terms.

14.2 Service Changes

• Modify or discontinue website features

• Update our service offerings and capabilities

• Change our business practices with reasonable notice

• Implement new security or compliance measures

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with individual service agreements and our Privacy Policy, constitute the entire agreement regarding website use and general service terms.

15.2 Severability

If any provision is found unenforceable, the remaining provisions continue in full force and effect.

15.3 Assignment

We may assign these Terms in connection with a merger, acquisition, or sale of assets. Clients may not assign their rights without our written consent.

15.4 Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, acts of government, or technological failures.

16. Contact Information

General Inquiries:

Email: [email protected]

Phone: +972 54 630 9657

Service-Specific Questions:

Email: [email protected]

Business Address:

Address: Sderot Ben Tzvi 8, Kiryat Motzkin, 2623014, Israel

Phone: +972 54 630 9657

Address: Mani Casadona West Tower, Unit No: 2WS5B, 2nd floor, Plot No: 11F/04, Action Area: IIF, New Town, Rajarhat, Kolkata, West Bengal 700160

Phone: +91 892 661 0853

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Ioteratech - Empowering Innovation Through Intelligent AI Solutions