Cookie Policy
1. Introduction
This Cookie Policy explains how Ioteratech ("we," "us," or "our") uses cookies and similar tracking technologies on our website ioteratech.com. This policy should be read together with our Privacy Policy and Terms of Service.
By continuing to use our website, you consent to our use of cookies as described in this policy, subject to your browser settings and preferences.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
2.1 Types of Cookies We Use
Session Cookies: Temporary cookies that expire when you close your browser
Persistent Cookies: Remain on your device for a set period or until you delete them
First-Party Cookies: Set directly by our website
Third-Party Cookies: Set by external services we use (analytics, marketing, etc.)
3. How We Use Cookies
3.1 Essential Cookies (Always Active)
These cookies are necessary for our website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| csrf_token | Security - protects against cross-site request forgery | Session | First-party |
| session_id | Maintains your session for contact forms and preferences | Session | First-party |
| load_balancer | Distributes traffic for optimal performance | Session | First-party |
| cookie_consent | Remembers your cookie preferences | 1 year | First-party |
3.2 Analytics Cookies (Performance)
These cookies help us understand how visitors interact with our website.
| Service | Cookie Names | Purpose | Duration | Data Collected |
|---|---|---|---|---|
| Google Analytics 4 | _ga, _ga_*, _gid | Website usage analysis, visitor behavior | 2 years / 24 hours | Page views, session duration, bounce rate, user paths |
| Google Analytics | _gat_gtag_* | Controls request rate | 1 minute | Request throttling |
| Internal Analytics | page_views, session_time | Custom performance tracking | 30 days | Page performance, user engagement |
Data Processing: Analytics data is processed in aggregate form and does not identify individual users.
3.3 Marketing Cookies (Advertising & Social Media)
These cookies enable targeted marketing and social media integration.
| Service | Cookie Names | Purpose | Duration | Marketing Use |
|---|---|---|---|---|
| LinkedIn Insight Tag | li_sugr, UserMatchHistory, AnalyticsSyncHistory | B2B lead tracking, conversion measurement | 30 days / 1 year | LinkedIn ad optimization, professional audience targeting |
| Google Ads | _gcl_au, _gcl_aw | Conversion tracking, remarketing | 90 days | Google Ads campaign optimization |
| Facebook Pixel | _fbp, _fbc | Social media integration, audience building | 90 days | Facebook/Meta advertising (if applicable) |
Marketing Applications:
Retargeting website visitors with relevant AI service content
Measuring effectiveness of LinkedIn and Google advertising campaigns
Building professional audiences for B2B marketing
Tracking conversion from marketing campaigns to client inquiries
3.4 Functional Cookies (User Experience)
These cookies enhance your website experience but are not essential.
| Cookie Name | Purpose | Duration | Enhancement |
|---|---|---|---|
| language_pref | Remembers language selection | 1 year | Automatic language display |
| theme_mode | Saves dark/light mode preference | 1 year | Consistent visual experience |
| form_progress | Saves contact form progress | 1 hour | Prevents data loss |
| chat_session | Maintains chat widget session | Session | Seamless support experience |
3.5 Third-Party Integration Cookies
These cookies are set by external services we integrate with.
| Service | Purpose | Cookies | Privacy Policy |
|---|---|---|---|
| Intercom/Zendesk | Customer support chat | Various session cookies | [Link to their policy] |
| Calendly | Meeting scheduling integration | Scheduling preferences | [Link to their policy] |
| YouTube | Video content embedding | VISITOR_INFO1_LIVE, YSC | [Link to their policy] |
| Vimeo | Video content embedding | vuid, player | [Link to their policy] |
4. Cookie Management and Your Choices
4.1 Browser Settings
Manage your cookie preferences via your browser settings:
Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
Firefox: Go to Options > Privacy & Security > Cookies and Site Data
Safari: Open Preferences > Privacy > Manage Website Data
Edge: Access Settings > Cookies and site permissions > Cookies and site data
4.2 Opt-Out Options
Analytics:
Google Analytics: Google Analytics Opt-out Browser Add-on
Universal Analytics Disable: Google's opt-out page
Marketing:
LinkedIn: LinkedIn Privacy Settings
Google Ads: Google Ads Settings
NAI Opt-out: Network Advertising Initiative
4.3 Cookie Preference Center
We provide a cookie preference center where you can:
View all cookies currently set on your device
Enable or disable specific cookie categories
Update your preferences at any time
Clear existing cookies from our website
Access: link in website footer or contact us directly.
5. Impact of Disabling Cookies
5.1 Essential Cookies
Disabling essential cookies may result in:
Contact forms not working properly
Security vulnerabilities
Inability to maintain preferences
Degraded website performance
5.2 Analytics Cookies
Disabling analytics cookies:
Does not affect website functionality
Prevents us from understanding user behavior
May result in less optimized user experience over time
Reduces our ability to improve service delivery
5.3 Marketing Cookies
Disabling marketing cookies:
Does not affect core website functionality
Prevents personalized marketing experiences
May result in less relevant advertising
Reduces our ability to measure marketing effectiveness
6. Mobile and App Cookies
While our primary service delivery is web-based, any mobile applications we develop may use similar tracking technologies. Mobile-specific policies will be provided within those applications.
7. Data Protection and Security
7.1 Cookie Security
We implement appropriate security measures:
Secure cookie flags for sensitive data
HttpOnly flags to prevent client-side access where appropriate
Regular security reviews and updates
Encrypted transmission for all cookie data